Front of House/Trainee PA
International Legal Firm
Profile
The Trainee PA will provide an efficient and professional secretarial and administrative support service to the PAs and the fee earning teams. The Trainee PA is principally responsible for ensuring that core tasks are completed efficiently and accurately under the supervision of the PA Manager.
Key responsibilities
- Act as a point of contact within their assigned groups, offering assistance and demonstrating an ability to obtain key information.
- Supporting the PAs and Business Development teams with coordination of business development activities and small events.
- Arranging internal/external meetings and managing room bookings.
- Proofreads work to ensure an accurate and high standard is maintained, demonstrating strong technical skills and a good eye for presentation.
- Demonstrate a full understanding of internal systems and policies.
- General administrative support.
- Establish and maintain an efficient, effective electronic filing system and other administration systems.
- Communicate confidently and effectively in a professional manner at all times.
- Communicate and share knowledge with team and proactively communicates with line manager on issues of workload and any other difficulties.
- Support the fostering of a collaborative team environment by consistently offering and providing support in order to assist colleagues for the benefit of the team.
- Ensure telephones are covered and answered promptly and professionally at all times.
- Understand and contribute towards team objectives.
- Develop and maintain a good understanding of the KYC/risk and compliance.
- Assist with the billing process by developing a knowledge of billing procedures and supporting others as required.
- Maintain a good understanding of BD resources and best practices.
- Manage contacts in Outlook and Interaction.
- Assist with and attending client events as and when required.
Knowledge, Skills And Experience
- Excellent communication skills, with the ability to work confidently and collaboratively across functions.
- Self-motivated, disciplined individual with excellent problem solving skills.
- A calm, clear thinker with keen attention to detail; a multi-tasker who enjoys a fast- paced working environment.
- A desire to take ownership and see a task through to completion.
- Excellent customer service skills with a positive can do attitude.
- Good organisational skills with experience of managing end to end tasks that require multiple touch points.
- Basic technical skills with knowledge of Word, PowerPoint and Excel packages.
Benefits
Hybrid working (Offering the opportunity to work remotely, while maintaining a social boundary by working from our award-winning offices for 3 days a week)
Holiday (Our basic annual holiday entitlement starts at 25 days, with a further discretionary day of paid leave in December. You may also purchase up to five extra days each year (pro rata).